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Registering my Resumé
Applying on-line
About CAREERALERTS!
Technical Support
Registering my Resume
Why do I need to register?
When you register, you set up a Username and Password. This is how your Resumé information stays protected. You also receive many other benefits including the ability to create CareerAlerts! (up to 30), Saved Job Searches (up to 30) and a personal job list that helps you keep track of jobs you are interested in and have applied for. You can store up to ten different versions of your Resumé plus cover letters. Resumés and cover letters can be modified at any time.
Only you should know your Username and Password, and your Password should be changed on a regular basis.
Is my registration information secure?
Yes. Your use of Royal & SunAlliance Careers is governed by the Privacy and Confidentiality provisions on this site.
How do I deactivate my account?
You may delete any of your saved information in your account such as your resumés, your job list, your CareerAlerts! etc, at any time.
To delete your account, please click here
Will my username & password work on www.workopolis.com?
The career pages on this site are powered by Workopolis, therefore registering on this site also provides you with membership to workopolis.com. Applications and resumes submitted through Royal & SunAlliance will only be viewed by Royal & SunAlliance hiring managers.
Applying on-line
How do I create a resumé?
Click the Create New Resumé button in the My Resumés section to get started. Once registered, you may create and save up to 10 bilingual resumés.
How do I create a bilingual resumé?
Before saving your resumé, click the tab marked Français right above the Contact Information section. This will bring up the French template. Complete the information in French and hit the button marked Sauvegarder. By creating a bilingual resumé, you are not only just telling the Royal & SunAlliance hiring community you are bilingual in your resumé, you can show them!
What is the best format to use for my resumé?
The best format for your resumé is Plain Text. Prior to copying and pasting your resumé, you should save-as in Plain Text format from your word processing application. Rich Text formats do not translate once your application is submitted. If you wish to maintain certain formats, you may do so with HTML tags. However, please note that your resumé is being evaluated on content not format. You are able to view how your resumé appears to employers by logging in to My Resumés and clicking on the preview icon to the right of the resumé name.
How do I know my application has been received?
You will receive an emailed acknowledgement that your resumé has been received. Any further communication will be a result of your skills and background matching a current hiring need, as determined by Royal & SunAlliance.
I have submitted my application but now realize that I made an error in the information that I provided. What should I do?
You may update the information in the resumé you submitted by clicking on the name of the resumé you wish to modify. The submitted version will automatically update. You aren't able to re-apply for a position.
How do I update my contact information?
Click on My Resumés and log in if required. Click on the name of the resumé to go to the Edit page. Just under the resumé name is a bar with the words: "Contact Information (fields marked with a * are required)". To the right of this is a button called Edit. Click on that and make your changes. Don't forget to hit Submit at the bottom of the page to save your changes.
How do I change my password?
To make changes to your password, e-mail address, name, or postal code. Please click on My Personal Info. Make any changes required and then click on Submit Registration to update.
Can I apply for more than one position at a time?
You are encouraged to apply for any and all positions you are interested in. In addition, you may wish to save your resumé and mark it Public in the My Resumés section. By doing so, all people recruiting at Royal & SunAlliance will be able to review your resume.
What happens to my resumé once I have applied?
If you are applying to a specific job posting, your resumé will be automatically directed to the recruiter who is responsible for that posting. After proper evaluation of your skills and background, you may receive further communication from the assigned recruiter. Regardless, your resume will be made available to Royal & SunAlliance and maintained for six months.
I don't see a posted opportunity that interests me. Can I submit my resumé for general consideration?
In the My Resumés section, you may create and save up to 10 bilingual resumés. By marking your resumé(s) as "Public", all people recruiting at Royal & SunAlliance will be able to search and access it.
What is the difference between Public and Private?
Mark your resumé as Private when you want to keep it hidden from everyone. It's your Draft copy, perhaps. Mark your resumé as Public when you feel it's ready to be seen by all people recruiting at Royal & SunAlliance.
I have received an email message from Royal & SunAlliance as a result of an application I recently submitted. What is the best way to respond?
The best way to respond is to reply to the message you received; this ensures that the subject line from the original message is maintained. This special subject line ensures that your reply is automatically directed to the person at Royal & SunAlliance who sent the message.
How often are new job postings added?
New postings are added on an ongoing basis. Postings are sorted by posted date with most recent appearing at the top of the list. Another way to keep on top of new postings is to create a CareerAlert! Under the Search Jobs section, you may also refine your search by date posted.
About CAREERALERTS!
What are CareerAlerts?
CareerAlerts! Enable you to let us know when you wish to be notified about jobs as they come available that meet your interests, skills and experience.
How many CareerAlerts! can I have?
You may create up to 30 separate CareerAlerts!
How long do my CareerAlerts! stay active? Your Alert(s)! remain active until you decide to make them inactive or delete them.
I no longer wish to receive CareerAlerts! What can I do to make these messages stop?
You may, at any time, return to the CareerAlerts! section one the Royal & SunAlliance career pages and deactivate your existing CareerAlert(s)!.
Can I make modifications to my CareerAlerts?
You may, at any time, return to the CareerAlerts! section on the Royal & SunAlliance career pages and click on the Edit button of the CareerAlert! you would like to modify.
When I received my CareerAlert! the link was broken. How do I fix this?
This error usually occurs when a URL has become fragmented during delivery. You can tell if this has happened if the entire posting is not highlighted and underlined. To fix this, you will either need to cut and paste the fragments of the URL into the search box on your browser, or you can make the document active by clicking on "Reply" and hitting backspace between the fragments until they are fully joined.
Technical Support
I'm having a technical problem with the site. Who should I contact?
Please click here. We won't be able to answer any questions about Royal & SunAlliance postings, but we can certainly help you with any technical problems you're experiencing on the Royal & SunAlliance career pages. |