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FREQUENTLY ASKED QUESTIONS
REGISTRATION QUESTIONS
ONLINE APPLICATION QUESTIONS
PROCESS QUESTIONS
TECHNICAL SUPPORT
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REGISTRATION QUESTIONS
Why do I need to register?
Registration allows you to protect the information you submit to Purolator.
Please note that by registering your application information will be saved.
Is my registration information secure?
Yes. Your use of the Purolator Career Site (hosted by workopolis.com) is governed by the Privacy and Confidentiality provisions on the workopolis.com site.
How do I deactivate my account?
To delete your account entirely, please click here to email your request. Your request will be directed to Workopolis.
Why do my username and password work on workopolis.com?
The application pages on Purolator are created and hosted by Workopolis. When you register with Purolator, you will also be registered with workopolis.com. However, the résumés you create and submit to Purolator will not be available to workopolis.com, nor to any sites associated with Workopolis or its other clients. Access to information you provide to Purolator is restricted to the Purolator recruiting team.
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ONLINE APPLICATION QUESTIONS
What is the best format to use for my résumé?
The best format for your résumé is Plain Text. Before you copy and paste your résumé, save it as Plain Text in your word processing document. Rich Text formats do not translate well once you submit your application.
Note: Content pasted into the boxes below must be in plain text (no indents, italics, bold, underlining, etc., and no hyperlinks or pictures) and your file must be less than 100kb. If necessary, take out graphics or backgrounds to reduce your file size. For uploads, you can attach a Word document (.doc) or a text file (.txt).
If you wish to maintain certain formats, you may use HTML tags, however; please note that your résumé is being evaluated on content, not format.
How do I know my application has been received?
You will receive an e-mail acknowledging that Purolator has received your résumé within 5 minutes of your application.
I have submitted my application, but now realize I made an error in the information I provided. What should I do?
You can't re-apply for the position, but you can update the information in any résumé you submitted by clicking the name of the résumé you wish to modify. Once you save the changes, the résumé you submitted will be updated.
How do I update my contact information?
Every time you apply for a job you have the opportunity to change the contact information that is saved on your previously submitted application.
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PROCESS QUESTIONS
Can I apply for more than one position at a time?
You are encouraged to apply for any and all positions for which you are qualified and interested. You will, however, have to submit a separate application for each position you are interested in.
What happens to my résumé once I have applied?
If you are applying for a specific position, your résumé will be directed automatically to the Purolator recruiter responsible for filling that position. After evaluating your skills and background, the recruiter may contact you for further information or an interview. Your résumé will be maintained in the Purolator database and will be available only to our recruiting team.
I don't see a posted opportunity that interests me. Can I submit my résumé for future opportunities?
Yes. General applications are submitted to the general talent pool where they are available to the entire Purolator recruiting team. Please click here to access our future consideration page.
I have received an email message from a Purolator recruiter as a result of an application I recently submitted. What is the best way to respond?
The best way to respond is to reply to the message you received; this ensures that your reply is automatically directed to the Purolator recruiter who sent the message.
I am unable to apply on-line. What should I do?
The Community Access Program (CAP) is a program that provides Canadians with affordable public access to the Internet and the skills they need to use it. There are more than 250 public CAP sites in schools, libraries and community centres all across Nova Scotia. To find one near you, call toll free at 1-866-569-8428. HRSDC has Service Canada Centres all across Nova Scotia which also provides free access to the Internet for job seekers. To find the Centre nearest you, call toll free at 1-800-523-4732.
If you require accommodation with respect to NSCC's application process, please contact Carol Rogerson at 902-491-6753.
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TECHNICAL SUPPORT
I'm having a technical problem with the site. Whom do I contact?
Please e-mail us your technical question(s). Your technical question(s) will be directed to Workopolis.
I cannot login / forgot my password.
Please use the "Forgot your login details" feature on the Workopolis site. Purolator technical support team cannot unlock your account or reset passwords; this must be done through Workopolis.
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