FREQUENTLY ASKED QUESTIONS

REGISTRATION QUESTIONS

JOB SEARCH QUESTIONS

ONLINE APPLICATION QUESTIONS

PROCESS QUESTIONS

CAREERALERT! QUESTIONS

TECHNICAL SUPPORT


REGISTRATION QUESTIONS

Why do I need to register?
Registration allows you to protect the information you submit to MNP. It also allows you to create CareerAlerts! (up to 30), save Job Searches (up to 30) and establish a Personal Job List to track jobs you are interested in and have applied for. You can also store up to 10 different versions of your résumé plus cover letters and modify them at any time.

To help ensure this information is protected, only you should know the username and password you use for this site.

Is my registration information secure?
Yes. Your use of MNP's Career site (hosted by workopolis.com) is governed by the Privacy and Confidentiality provisions on the workopolis.com site.

How do I deactivate my account?
You may delete any saved information - résumés, Job Lists or CareerAlerts! - at any time. To delete your account entirely, please send us an e-mail.

Why do my username and password work on workopolis.com?
The application pages on MNP are created and hosted by Workopolis. When you register with MNP, you will also be registered with workopolis.com. The résumés you create and submit to MNP will not be available to workopolis.com, nor to any sites associated with Workopolis or its other clients. Access to information you provide to MNP is restricted to the MNP recruiting team.


JOB SEARCH QUESTIONS

How often are new job postings added?
New postings are added on an ongoing basis. Postings are listed by posted date. The most recent will appear at the top of the list. You can be notified of new postings by creating a CareerAlert!


ONLINE APPLICATION QUESTIONS

How do I create a résumé?
Once registered, you may create and save up to 10 different résumés. Click the Create New Résumé button in the My Résumés section to start.

What is the best format to use for my résumé?
The best format for your résumé is Plain Text. Before you copy and paste your résumé, save it as Plain Text in your word processing document. Rich Text formats do not translate well once you submit your application.

If you wish to maintain certain formats, you may use HTML tags, however; please note that your résumé is being evaluated on content, not format. You can preview how your résumé will appear to the MNP recruiter or recruiting team by logging on to My Résumés and clicking the Preview icon to the right of the résumé name.

How do I know my application has been received?
You will receive an e-mail acknowledging that MNP has received your résumé. We will also notify you if our recruiting team determines your skills and background match our current hiring needs.

I have submitted my application, but now realize I made an error in the information I provided. What should I do?
You can't re-apply for the position, but you can update the information in any résumé you submitted by clicking the name of the résumé you wish to modify. Once you save the changes, the résumé you submitted will be updated.

How do I update my contact information?
Click My Résumés and log on if required. Click on the name of the résumé you wish to edit. Just under the résumé name is a bar with the words: "Contact Information (fields marked with a * are required)". Click on the Edit button and make your changes. Don't forget to click Submit at the bottom of the page to save your changes!

How do I change my password?
To change your password, e-mail address, name, or postal code, click My Personal Info. Make any changes and click Submit Registration.


MNP JOB PROCESS QUESTIONS

Can I apply for more than one position at a time?
You are encouraged to apply for any and all positions you are interested in. In addition, you may also save your résumé in the My Résumés section and mark it Public. This makes your résumé available to the entire MNP recruiting team.

What happens to my résumé once I have applied?
If you are applying for a specific position, your résumé will be directed automatically to the MNP recruiter responsible for filling that position. After evaluating your skills and background, the recruiter may contact you for further information or an interview. Your résumé will be maintained in MNP database and will be available only to our recruiting team.

I don't see a posted opportunity that interests me. Can I submit my résumé for future opportunities?
Yes. Please feel free to submit your resumé for general consideration through our Future Opportunities page.

What is the difference between Private and Public?
Mark your résumé Private if you want to submit it only to the MNP recruiter responsible for filling a specific position. Mark it Public if you want to send it to the entire MNP recruiting team.

I am unable to apply online. What should I do?
To ensure your application receives the exposure you want, we encourage you to apply online at MNP.

If you do not have Internet access, you may still submit your resume.

Meyers Norris Penny LLP
7th Floor, 715 5th Avenue SW
Calgary, Alberta T2P 2X6
Attention: Human Capital


CAREERALERT! QUESTIONS

How many CareerAlerts! can I create?
You may create up to 30 separate CareerAlerts!

How long do my CareerAlerts! remain active?
Your CareerAlerts! remain active until you deactivate or delete them.

I no longer wish to receive CareerAlerts! How can I stop these messages?
You may deactivate your CareerAlerts! at any time by clicking on the Delete button in the CareerAlert! section.

Can I modify my CareerAlerts?
You may modify the CareerAlerts! section in the MNP Career site by clicking on the Edit button in the CareerAlerts! section.

I received a CareerAlert!, but the link was broken. How do I fix it?
This error usually occurs when a URL becomes fragmented during delivery. You can tell if this has happened if the entire posting is not highlighted and underlined. To fix this, you can either cut and paste the fragmented URL into the address bar on your browser, or make the document active by clicking Reply and backspacing between the fragments until they are joined.


TECHNICAL SUPPORT

I'm having a technical problem with the site. Whom do I contact?
Please click here to e-mail your technical question(s).


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