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Head Office and Regional Offices
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FREQUENTLY ASKED QUESTIONS - Industrial Alliance
REGISTRATION QUESTIONS ONLINE APPLICATION QUESTIONSWhy do I need to register with the Online Recruitment Centre?
Registration with the Online Recruitment Centre allows you to protect the information you submit to Industrial Alliance. It also allows you to create CareerAlerts! (up to 30), save Job Searches (up to 30) and establish a Personal Job List to track jobs you are interested in and have applied for. You can also store up to 10 different versions of your résumé plus cover letters and modify them at any time.
To help ensure this information is protected, only you should know the username and password you use to access the Industrial Alliance Online Recruitment Centre.
Is my registration information secure?
Yes. Your use of the Industrial Alliance Online Recruitment Centre (hosted by workopolis.com) is governed by the Privacy and Confidentiality provisions on the workopolis.com site.
How do I deactivate my account?
Please fill out the following form and a representative will contact you. Thank you.
Why do my username and password work on workopolis.com?
The application pages on Industrial Alliance Online Recruitment Centre were created by Workopolis. When you register with the Industrial Alliance Online Recruitment Centre, you will also be registered with workopolis.com. The résumés you create and submit to Industrial Alliance will not be available to workopolis.com, nor to any sites associated with Workopolis or its other clients. Access to information you provide to Industrial Alliance is restricted to the Industrial Alliance recruiting team.
How do I create a résumé?
Once registered, click on the Create a résumé button in the My résumés section. You may create and save up to 10 different résumés.
What is the best format to use for my résumé?
The best format for your résumé is Plain Text. Before you copy and paste your résumé, save it as Plain Text in your word processing document. Rich Text formats do not translate well when you submit your application.
If you wish to maintain certain formats, you may use HTML tags, however; please note that your résumé is being evaluated on content, not format. You can preview how your résumé will appear to the Industrial Alliance recruiting team by logging on to My Résumés and clicking on the Preview icon to the right of the résumé name.
How do I know my application has been received?
You will receive an e-mail acknowledging that Industrial Alliance has received your résumé. You will also be notified if the recruiting team determines your skills and background match current hiring needs.
I have submitted my application, but now realize I made an error in the information I provided. What should I do?
You can't re-apply for the position, but you can update the information in any résumé you submitted by clicking the name of the résumé you wish to modify. Once you save the changes, the résumé you submitted will be updated.
How do I update my contact information?
To update your contact information, click on My Résumés and log on if required. Click on the name of the résumé you wish to edit. Just under the résumé name is a bar with the words: "Contact Information (fields marked with an asterisk (*) are required)". Click on the Edit button and make your changes. Don't forget to click Submit at the bottom of the page to save your changes!
How do I change my password?
To change your password, e-mail address, name, or postal code, click My Personal Info. Make any changes and click Submit Registration.
What happens to my résumé once I have applied?
If you are applying for a specific position, your résumé will be directed automatically to the member of the Industrial Alliance recruitment team responsible for filling that position. After evaluating your skills and experience, the recruiter may contact you for further information or an interview. Your résumé will be maintained in the Industrial Alliance database and will be available only to our recruiting team.
I don't see a posted opportunity that interests me. Can I submit my résumé for future opportunities?
Yes. Résumés sent for future job opportunities are added to a bank of résumés, where they are available to the entire Industrial Alliance recruiting team who can refer to them according to new needs or job offers. Please click here to access our Future Opportunities page.
What is the difference between Private and Public?
Private is used when you want to submit it only to the Industrial Alliance recruiter responsible for filling a specific position. Public is used if you want to send it to the entire Industrial Alliance recruiting team.
I am unable to apply online. What should I do?
If you are unable to apply online, you can mail your résumé to:
Industrial Alliance Insurance and Financial Services
Human Resources Department
1080 Saint-Louis Road
PO Box 1907, Station Terminus
Quebec City, QC G1K 7M3
What is a Career Alert?
A Career Alert is a tool that advises you when jobs corresponding to your interests, skills and experience are offered.
How many CareerAlerts! can I create?
You may create up to 30 separate CareerAlerts!
How long do my CareerAlerts! remain active?
Your CareerAlerts! remain active until you deactivate or delete them.
I no longer wish to receive CareerAlerts! How can I stop these messages?
You may deactivate or terminate your CareerAlerts! at any time by clicking on the Delete button in the CareerAlert! section.
Can I modify my CareerAlerts?
Yes. You may modify the CareerAlerts! section in the Industrial Alliance web site by clicking on the Edit button in the CareerAlerts! section.
I received a CareerAlert! but the link was broken. How do I fix it?
A broken link occurs when a URL becomes fragmented during delivery. You can tell if this has happened if the entire posting is not highlighted and underlined. To fix the link, you can either cut and paste the fragmented URL into the address bar on your browser, or make the document active by clicking Reply and backspacing between the fragments until they are joined.
I'm having a technical problem with the site. Whom do I contact?
Please fill out the following form and a representative will contact you. Thank you.
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