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Please browse through the links below to learn more about the different departments that drive the Harlequin business and to find out about current job openings.
Creative Art Services
This group is responsible for all creative art direction at Harlequin from cover design to sales and marketing material and all other visual communication required by business areas.
Direct to Consumer (DTC)
Our Direct to Consumer (DTC) Division is the arm of the business that combines both offline and online marketing efforts to attract and retain consumers resulting in a one-to-one relationship with our consumer. Our DTC group includes such areas as: Acquisition, Retention, Product Development, Analysis, List Management and Consumer Profiling, Customer Management, Business Architecture and Internet Strategy and Development.
Editorial provides the books that support the company's goal of publishing entertaining and enriching reading experiences for women. Editors acquire and develop outstanding authors capable of writing stories that appeal to a broad female readership.
Editorial looks for talent-they evaluate and respond to more than 8000 submissions a year. Our editors negotiate contracts with authors and agents, work with contracted authors on story concepts and editing, and liaise with the Art and Marketing departments on cover images, design and copy. We view our authors as a long-term investment and work closely with them to enhance their writing and storytelling abilities and to guide their careers in one or more of the many imprints we publish.
Editor and author share the same goal: to create and publish compelling stories that will not only satisfy readers but bring them back again and again.
This department provides timely and innovative analytical and financial support to all areas of Harlequin, while maintaining the integrity of the bottom line.
The main role of Human Resources, as business partners, is to provide all areas of the company with the necessary systems, tools and support they need to foster the development of progressive leadership, execute Harlequin's business strategies and attract and retain talented and creative people.
This business unit is comprised of three core areas of responsibility: Network Services, Application Services and Project Management. Information Services develops and maintains computer systems and business applications to support key business requirements for North America.
Business & Legal Affairs provides legal services related to marketing, advertising, licensing, distribution, pricing and intellectual property and contracts. This department also manages Harlequin's many contracts, trademarks, copyrights and litigation.
Under the vast Operations umbrella you will find the areas of our business involved in the production of our books. Some examples of departments in this area are: composition services such as copy editing, proofreading and typesetting in addition to manufacturing services such as paper purchasing, inventory control, platemaking, presswork, binding, finishing and shipping. This team works together to ensure the printing, production and administration of our books are executed flawlessly.
The Head Office Overseas Division within Harlequin manages a diverse combination of business operations in 12 countries: UK, Japan, Germany, France, Italy, Greece, Hungary, Australia, Sweden, Spain, Holland and Poland, in addition to overseas licensees in another 10 countries.
This area of the business is the vital link between our authors and the world of the media. PR coordinates activities between authors and media outlets including the implementation and execution of promotional support and special events to increase author exposure. The PR department also produces and publicizes the 'Romance Report', Harlequin's internationally popular annual compendium of news, facts and figures that measure the world's romantic pulse.
This group manages every aspect of our retail channel business. Specifically, they develop marketing plans, create and carry out advertising, promotion, trade communications and incentives. This department keeps their finger on the pulse of current trends by initiating research to maintain competitiveness awareness. Retail Marketing launches new products, produces sales forecasts and directs cover design and approach. The Retail Group includes Product Management, Creative Services, Market Research, Public Relations and also manages Harlequin's Philanthropy efforts.
The focus of this group is the sales and distribution of our books into various bookstores and retail outlets in the US and Canada. Our sales force creates relationships with distributors who distribute to retail accounts and works with stores and retailers to create a want for our books.