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REGISTRATION QUESTIONS

ONLINE APPLICATION QUESTIONS

PROCESS QUESTIONS

CAREERALERT! QUESTIONS

TECHNICAL SUPPORT


Why do I need to register?

Registration allows you to protect the information you submit to City of Brampton. It also allows you to create CareerAlerts! (up to 30), save Job Searches (up to 30) and establish a Personal Job List to track jobs you are interested in and have applied for. You can also store up to 10 different versions of your résumé plus cover letters and modify them at any time.

To help ensure this information is protected, only you should know the username and password you use for this site.

Is my registration information secure?

Yes. Your use of City of Brampton (hosted by workopolis.com) is governed by the Privacy and Confidentiality provisions on the workopolis.com site.

How do I deactivate my account?

You may delete any saved information - résumés, Job Lists or CareerAlerts! - at any time. To delete your account entirely, please click here.

Why do my username and password work on workopolis.com?

The application pages on City of Brampton are created and hosted by Workopolis. When you register with City of Brampton, you will also be registered with workopolis.com. The résumés you create and submit to City of Brampton will not be available to workopolis.com, nor to any sites associated with Workopolis or its other clients. Access to information you provide to City of Brampton is restricted to the City of Brampton recruiting team.


How do I create a résumé?

Once registered, you may create and save up to 10 different résumés. Click the Create New Résumé button in the My Résumés section to start. Once you’ve clicked “Create New Resume” you will be given the option of how to create your resume using either ResumeExpert or ResumeBasic.

If you select ResumeExpert you will be creating a resume through a 5 step process. This results in a very effective, detailed online resume. To make full use of this option you should do some advance preparation and there may be some reformatting required. If you select the ResumeExpert application option you will be prompted through a five step process that allows you to tailor how your resume will be presented to the hiring manager. This technology lets you customize your resume using experience, skills and education. As you complete each step you will be prompted if there is missing information. This is a very effective tool however, to minimize the time you spend on this option you should prepare in advance by identifying the various skills that you have and wish to highlight through your resume.

If you select ResumeBasic you can use the browser to upload your resume or you can simply copy and paste your existing resume into the field. If you select ResumeBasic you simply upload your existing resume using the browse button.

You also have as option to copy and paste your resume text if you wish.

If you use the browse upload, your resume will be maintained in the format you created with the resume.

* Please note: the browse and upload feature only works with Word documents

How do I create a bilingual résumé?

Create you resume in your preferred language first and then save it. Click on “My Resume” and find your created resume and beside it you should see an icon “add FR”/ “add EN” and complete the process in French.

What is the best format to use for my résumé?

Workopolis offers you two resume application options: ResumeExpert and ResumeBasic. Each option provides different features to job applicants. ResumeExpert is a “state of the art” resume building tool which involves multiple steps and optimizes your online resume. ResumeBasic is a quick fix option that allows you to simply copy and paste your current resume, in its existing format, for submission.

If you choose to use ResumeBasic, before you copy and paste your résumé, save it as Plain Text in your word processing document. Rich Text formats do not translate well once you submit your application.

If you wish to maintain certain formats on your ResumeBasic, you may use HTML tags, however; please note that your résumé is being evaluated on content, not format. You can preview how your résumé will appear to the City of Brampton recruiter or recruiting team by logging on to My Résumés and clicking the Preview icon to the right of the résumé name.

How do I know my application has been received?

You will receive an e-mail acknowledging that City of Brampton has received your résumé. We will also notify you if our recruiting team determines your skills and background match our current hiring needs. Only those selected for interview will be contacted directly.

I have submitted my application, but now realize I made an error in the information I provided. What should I do?

You can't re-apply for the position, but you can update the information in any résumé you submitted by clicking the name of the résumé you wish to modify. Once you save the changes, the résumé you submitted will be updated.

How do I update my contact information?

Click My Résumés and log on if required. Click on the name of the résumé you wish to edit. Just under the résumé name is a bar with the words: "Contact Information (fields marked with a * are required)". Click on the Edit button and make your changes. Don't forget to click Submit at the bottom of the page to save your changes!

How do I change my password?

To change your password, e-mail address, name, or postal code, click My Personal Info. Make any changes and click Submit Registration.


Can I apply for more than one position at a time?

You are encouraged to apply for any and all positions you are interested in. In addition, you may also save your résumé in the My Résumés section and mark it “Searchable”. This makes your résumé available to the entire City of Brampton recruiting team.

What happens to my résumé once I have applied?

If you are applying for a specific position, your résumé will be directed automatically to the City of Brampton recruiter responsible for filling that position. After evaluating your skills and background, the recruiter may contact you for further information or an interview. Your résumé will be maintained in City of Brampton database and will be available only to our recruiting team.

I don't see a posted opportunity that interests me. Can I submit my résumé for future opportunities?

Yes. General applications are submitted to the general talent pool where they are available to the entire City of Brampton recruiting team.

What is the average time to fill a vacancy/position? What is the average turnaround time to fill a recruit?

The average time to fill a vacancy is approximately 6-8 weeks. Please keep in mind that we may encounter challenges along the way that increase this turn-around time and therefore extends this timeframe.

How often are positions posted?

Positions are posted on a regular basis It is strongly suggested that you visit our website to view current openings from time to time.

Are all positions advertised?

No. Bargaining member opportunities undergo an internal process first. Should this process not be successful, external advertising will be explored.

Should a cover letter be included with my resume?

We strongly encourage that a cover letter outlining your expertise and accomplishments accompany your resume.

I have recently changed my personal information (telephone number, address, etc) how can I update this information after submitting to a position?

You can update the information in any résumé you submitted by clicking the name of the résumé you wish to modify. Once you save the changes, the résumé you submitted will be updated

What is the difference between Searchable and Non Searchable?

Mark your résumé “Non Searchable” if you want to submit it only to the City of Brampton recruiter responsible for filling a specific position. Mark it “Searchable” if you want to send it to the entire City of Brampton recruiting team.

I have received an e-mail message from a City of Bramptonrecruiter as a result of an application I recently submitted. What is the best way to respond?

The best way to respond is to reply online to the message you received. This ensures the subject line from the original message is maintained. It also ensures your reply is directed to the City of Brampton recruiter who sent you the message.

I am unable to apply online. What should I do?

To ensure your application receives the exposure you want, we encourage you to apply online at City of Brampton.

Why do some opportunities ask you to apply by fax or mail? Why can't I apply online?

The majority of our opportunities require you to apply online through City of Brampton. Some offices, however; prefer to receive applications by fax or mail. Check each posting for the preferred method.


How many CareerAlerts! can I create?

You may create up to 30 separate CareerAlerts!

How long do my CareerAlerts! remain active?

Your CareerAlerts! remain active until you deactivate or delete them.

I no longer wish to receive CareerAlerts! How can I stop these messages?

You may deactivate your CareerAlerts! at any time by clicking on the Delete button in the CareerAlert! section.

Can I modify my CareerAlerts?

You may modify the CareerAlerts! section in the City of Brampton Web site by clicking on the Edit button in the CareerAlerts! section.

I received a CareerAlert!, but the link was broken. How do I fix it?

This error usually occurs when a URL becomes fragmented during delivery. You can tell if this has happened if the entire posting is not highlighted and underlined. To fix this, you can either cut and paste the fragmented URL into the address bar on your browser, or make the document active by clicking Reply and backspacing between the fragments until they are joined.


I'm having a technical problem with the site. Whom do I contact?

Please e-mail us your technical question(s). We will not be able to answer any questions about City of Brampton postings, but we can certainly help you with any technical problems you're experiencing on the City of Brampton career pages.

 

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